Opportunity Information: Apply for DOS NBO PCO FY22 001
The Community Led Monitoring - Routine Data Collection and Provider Feedback opportunity is a PEPFAR Kenya grant solicitation from the U.S. Department of State, U.S. Mission to Kenya, focused on strengthening HIV service quality through structured, community-driven feedback. The grant sits within a broader Community Led Monitoring (CLM) approach that treats civil society organizations as essential partners in reaching and sustaining epidemic control. In practical terms, the opportunity funds local organizations to routinely gather input from patients and health care providers at PEPFAR-supported service delivery sites, then ensure those insights are visible and used to improve how services are accessed and delivered.
The CLM model described in the notice has three connected components. First, PEPFAR Kenya plans to support a CLM coordination mechanism made up of key stakeholders, including civil society organizations, Government of Kenya actors, CMHT, NASCOP, the Global Fund, faith-based organizations, private sector representatives, and PEPFAR Kenya. This group is intended to meet monthly to review community feedback alongside other established program and data quality sources such as DQAs, SQAs, MER, and SIMS. The goal is to move beyond purely clinical or administrative indicators and instead routinely identify the real barriers and enabling factors that clients experience in facilities and communities, using the client perspective as a central reference point.
Second, and most importantly for this specific funding opportunity, the grant is aimed at Component 2: routine collection of patient and provider feedback. Under this component, PEPFAR Kenya plans to award grants to local CSOs that will carry out facility-level data collection on patient experience and clinical staff experience at PEPFAR sites. The questions and observational areas are not meant to be random or one-off; they will be organized around programmatic themes selected by the CLM coordination mechanism. Collected responses will be entered into an anonymized data platform designed to support internal decision-making while also allowing public visibility, reinforcing transparency and accountability. In other words, grantees are expected to do more than run surveys; they are part of a feedback loop that turns routine experience data into actionable service improvement discussions.
Third, PEPFAR Kenya intends to support Component 3: a sustainable, web-based data collection and visualization platform that aggregates patient and provider responses and can incorporate other sources like customer satisfaction surveys and SIMS. The platform is meant to provide near real-time views of service quality signals across sites, making it easier to spot recurring service delivery problems and track whether changes lead to better experiences. A key detail is that the platform and data practices are expected to align with Kenya National Bureau of Statistics standards and U.S. Government requirements, so that citizen-generated data is considered credible, quality-assured, and interoperable with other datasets. This component also includes capacity building so CSOs can meet quality guidelines when collecting, handling, and reporting feedback data.
The program objectives for this phase are clearly targeted: PEPFAR Kenya is allocating support under CLM Component 2 specifically to enable routine, site-level collection of patient- and provider-level service quality data in counties categorized as evolved, scale-up, and reboot. For this second phase, the geographic focus named in the announcement is Nairobi and Kisumu counties. The emphasis on routine collection suggests PEPFAR is looking for consistent, repeatable data gathering that can identify trends over time, rather than a single assessment or short-term snapshot.
From an administrative perspective, this is a grant (Funding Instrument Type: Grant) in the health category, listed under CFDA 19.029, with an award ceiling of $200,000 and an expectation of up to six awards. The opportunity was created on November 3, 2021, with an original closing date of December 3, 2021. Eligibility is listed broadly as "Others" with additional eligibility clarification expected in the full notice, but the narrative makes clear the intended applicants are local civil society organizations capable of conducting facility-level data collection and participating in the broader CLM feedback and accountability ecosystem.
Overall, the opportunity is designed to formalize and scale community-led, site-level feedback as a core input for HIV program performance in Kenya. By connecting local CSOs, government and technical stakeholders, and a standardized data platform, PEPFAR Kenya is aiming to make patient and provider experience data routine, credible, comparable across sites, and directly tied to ongoing quality improvement decisions in Nairobi and Kisumu.Apply for DOS NBO PCO FY22 001
- The Department of State, U.S. Mission to Kenya in the health sector is offering a public funding opportunity titled "Community Led Monitoring-Routine Data Collection and Provider feedback" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.029.
- This funding opportunity was created on Nov 03, 2021.
- Applicants must submit their applications by Dec 03, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $200,000.00 in funding.
- The number of recipients for this funding is limited to 6 candidate(s).
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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